My Sunrise
End-to-end redesign of the portal where customers manage products, bills, contracts and support.
Product design · Design systems · AI
Design for
Design for
complexity.
I’m Javier González. I’ve spent more than 25 years designing self-service portals and internal tools, and today I build design systems that both teams and their AI agents can use.
I help product, design and development teams understand complex problems, make better decisions and bring AI into everyday work through pilots, workshops and mentoring.
- 25+
- years in UX and product design
- 100+
- UX students mentored at CareerFoundry
- Sunrise
- self-service portal and loyalty programme
I’ve worked at
- Sunrise
- Allianz
- European Patent Office
- Accenture
- AKQA
- Fjord
- Telefónica
- Santander
Selected work
Product design and UX case studies, from customer self-service to design systems prepared for AI.
How I can help
I help product, design and development teams with UX, design systems and AI adoption.
Product design and UX
Research, workshops, prototyping and validation for self-service portals, platforms and internal tools.
DesignOps and design systems
Tokens, components and contracts that give design, front-end and AI agents a shared set of rules.
AI adoption and training
Task discovery, tool selection, pilots and workshops to integrate AI into design, product and development workflows.
03 / About
I’m Javier González
I’ve spent more than 25 years working across UX, strategy and product design, specialising in self-service, internal tools and complex services. I’ve taught UX to more than 100 students and coordinated a master’s programme.
Product and teams
- UX research
- Product strategy
- Workshop facilitation
- User validation
- Training and mentoring
Design and delivery
- Design systems
- Design tokens
- Component contracts
- Prototyping
- Accessibility
- Front-end collaboration
Applied AI
- AI adoption
- Agents and automation
- Workflow design
- Tool selection
- AI output evaluation
Tools
- Figma · Figma MCP
- Claude Code
- GitHub
- React · Storybook
- Supabase
- n8n
- Hostinger
Latest articles
Practical notes on design systems, workflows and testing AI with a team.
What an agent needs from your design system
A starting point for documenting components so that teams and agents can apply the same rules.
How to choose your team’s first AI pilot
A way to pick a well-defined task and assess the result with the team that already does it.
05 / MAKING
I learn by building
I like starting digital projects and trying ideas that rarely fit into client work. Sometimes I end up with a product, sometimes with a better question.
ProductCrafter is a school and community for people who build products with AI. I’m preparing video courses, live workshops and mentoring, with a space to share projects and learn from each other.
Explore ProductCrafter
Opening 1 January 2027
What are you building?
If you’re redesigning a product, organising a design system or exploring how your team could use AI, let’s talk.
Based in Bad Wörishofen, near Munich. I work across the Zurich–Munich corridor and remotely worldwide.
Let’s talk